FAQs

FAQs

Tree King covers all North Shore suburbs as well as Auckland CBD, Ponsonby, Herne Bay and surrounding areas, Mt Albert, Pt Chev, Mt Eden , Epsom, Greenlane, Newmarket, Remuera, Orakei. West Auckland: West Harbour, Whenuapai, Hobsonville, Massey, Kumeu, Riverhead and Helensville. However, we will always consider large scale projects outstide of these areas.
Yes. Tree King carries five million dollars public liability insurance.
At Tree King we specialise in all forms of tree work. Tree removal, pruning, section clearing, stump grinding, hedge trimming, equipment rental. We do not do gardening or lawn mowing.
Yes, unless it is unsafe to do so, your job will be carried out as scheduled, rain or shine.
Yes, all customers receive a no obligation free quote. Contact us to arrange a quote.
Yes, just ask the crew leader to price up any extra work you want done on the day.
Topping is extremely bad practice and is no longer carried out by qualified arborists. We take pride in what we do and the good name the company has earned. We therefore choose not to risk damage to our reputation by performing such work. Read more about the bad practice of tree topping.
Yes, there is a minimum charge however charges will vary depending on the difficulty, risk, complexity and duration of the job. Contact us for a free, no obligation quote.
Yes, every tree job is headed by a qualified arborist who will supervise all work carried out on your site. Presently, all our crew members are either fully qualified or in training.
Tree protection laws went through major changes in January 2012. Contrary to popular belief, many trees throughout Auckland are still protected, especially on the North Shore. Protection status varies significantly depending on your zone and area. Read more about tree protection.
Yes, firewood can be left on site and we are happy to cut it up ready to be split. Please discuss this at the time of quoting.
The best time for pruning is generally the winter months when the tree is in a dormant state but this can vary depending on species.
If the tree is to be completely removed the time of year is irrelevant.
Yes, we work in with a number of companies that offer these services and we would be more than happy to offer a recommendation.
This is unlikely to reduce the price, especially if a firm quote has already been given. Depending on how the cut branches have been stacked it may even increase the cost of the job. We strongly recommend just leaving it to us.
Our trucks are between 3 and 6 tons when empty. Fully loaded our largest largest truck weighs up to approximately 11 tons. We have had no issues with broken driveways as most are built to handle these weights.
We consider our quotes to fairly reflect the quality of service you will receive. Therefore, discounts are not offered across the board.
We do not have an hourly rate as quoting per hour can be very misleading for general tree work due to varying methods, crew sizes and machinery capabilities. Hourly rates should only be used when the scope of the work is unclear. Be wary of anyone who quotes you a ‘per hour’ price in an instance where the full scope of the job is clear, for example a tree removal.
No, we offer exceptional services at reasonable prices so coupons and discount vouchers are not necessary to attract customers.
Generally no. Our prices are carefully worked out based on our costs. Sometimes the scope of work can be changed to make the job more affordable if cost is an issue. Please discuss this at the time of quoting.

HAPPY CLIENTS

No Cowboys logo

“…. I can not speak highly enough of the professionalism and efficiency of the crew. The tree work was not straight forward, however it was clear from the outset that the crew had taken the time to think through the logistics and details of the job…..”

Leighton
November 2018

No Cowboys logo

“….This is the second time we have used them for tree cutting, crown lifting, shaping and hedge cutting on a large scale. They are very professional, courteous, on time, tidy and produce the service and results they said they would….”

Karen
November 2018

No Cowboys logo

“Great job as usual, polite guys, cleaned up well and left the place looking great.”

Caroline
October 2018

“Luke & team have been regularly maintaining our hedges for a couple of years. Great results, reliable & all round nice guys.”

Tracey
April 2018

No Cowboys logo

“Very happy, responded to query fast with quote, job was done very well and garden immaculately tidy afterwards. Definitely recommend.”

John
October 2018

“We have been working with Tree King for the last five years.  During this time we have found them efficient, co-operative and very safety conscience during any tree removal.  They are polite and professional to deal with.  We thoroughly recommend Tree King and its staff for a great job well done.”

Sampson & Stewart Builders Ltd